Regulation of the Advertising Industry Advertising is one of the most effective ways to promote products and services. However, in the UK businesses must be very careful about what and…

Lost Luggage: Your Rights When you purchase a flight, there are certain rules and regulations that exist between the airline and you as the consumer for lost luggage. As a…

Airlines in Administration: Your Rights With an increasing amount of volatility in the business world, many companies are facing an uncertain future. It can be a worrying time if while…

Buying at Auction The way in which we buy products and services is changing and more people are using online and offline auctions to make a purchase. From property to…

Buying Products and Services Online In recent years, the internet has transformed the way people shop, buying products and services online. Although countless transactions are carried out online every day,…

The Law and Cold Calling Cold calling is used by businesses to call members of the public in an attempt to get them to buy a product or service. It…

Consumer Protection Act – Product Safety and Price Indications When you make a purchase you want to know that what you have bought is safe. Under Part 2 of the…

Consumer rights – What to do if things go wrong If as a consumer, you make a purchase but you are not happy with the item that you have received…

Disabled Rights: Air Travel When you travel by air and you have reduced mobility or a disability (Disabled Rights Air Travel, you share exactly the same rights as any other…

Distance Selling and Consumer protection explained As the way we shop has completely changed with the introduction of the internet and mail order, it was necessary to create and implement…